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Showing posts with label service standards. Show all posts
Showing posts with label service standards. Show all posts

15.9.12

Assistant Maitre D - Job Description

Assistant Maitre D - Job Description


     The Asstistant Maitre D' is responsible for daily operations in the dining room, supervising all of the dining room crew, maintaining cleanness of the restaurant, correcting table settings, maintaining a high service standard, taking an active part in the Restaurant personnel training program, ensuring that the cleaning schedule is followed by the personnel. 


     He/she must have a pleasant and courteus personality and fluent English language skill.


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Bar Manager - Job Description

Bar Manager - job description

     Major goal of the Bar Manager is to ensure a smooth running of the department on a day to day basis. Person assigned to this position must have the ability to co-ordinate and delegate responsibility to his/her Assistants Bar Manager.

     His/hers responsibilities include training new employees; planning, assigning and directing tasks. Bar Manager handles and resolves complaints regarding the beverage operation. He/she must posses a full knowledge of the entire beverage operation such as cocktails recipes and service standards. A sound knowledge in wines and inventory control is compulsory.

     An applicant must be familiar with all the ship's activities and hours of operations, as well as with the ship's rules and regulations. He/she must have a pleasant and courteous personality and fluent English language skills. An additional language is an advantage.