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We currently operate the retail outlets onboard 52 ships across 19 different cruise lines with significant growth scheduled in the near future! Each cruise line is very different from the type of ships they operate & facilities onboard to their passengers & ships itinerary. Our mission is to deliver an unrivalled retail experience onboard cruise ships by defining a bespoke product and service offer that meets the needs of a wide spectrum of consumers worldwide, thereby maximising revenue and passenger satisfaction levels. Depending on which ship you are sailing on you can expect to find a wide portfolio of products including fragrance, clothing, fine jewellery and watches along with essential every day items such as a toothbrush! Our collection of brands range from Chanel, Hermes and Chopard to Guess, Fossil and Swarovski, there is something to suit every customer and price range imaginable.
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Management Team
The size of our stores varies greatly, whilst some ships have an outlet with one manager only, our larger ships can have more than 16 outlets with teams of 30+ staff.
Similar to high street companies our retail managers oversee the sales, operations, personnel and merchandising of our stores. They train, counsel and motivate staff. They're responsible for planning and marketing promotional events, inventories and all administrative functions. And they process shipments, display all merchandise based on presentation guidelines, implement visual direction and replenish & order merchandise.
Retail management experience as well as experience of working at sea in a retail management position is a MUST!
We are always on the look out for Managers of the future in particular as our management team is 99% home grown. It’s not just managers we recruit for, but Trainee’s as well - people who are confident in leading a team and with the potential to move into management. They are real problem solvers, decision makers and relationship builders with a focus very much on customer service. Retail supervisory experience is required.
Sales assistants play a big part in ensuring our stores meet sales targets, not least by providing our customers with a fantastic level of service – which means identifying their needs, and responding to them quickly.
To do the job well you need a genuine interest in people, lots of initiative and a helpful, flexible approach. Retail experience essential preferably within our core product categories.
Fragrance/Cosmetic Consultant
As a Fragrance/Cosmetic Consultant you will need strong communication skills and a passion for your work as you will sell a wide variety of brands of fragrance, cosmetics & skincare for both ladies and gentlemen from Clinique to La Prairie. You will need to be multi-talented to take part in all promotional events from in store make overs & skin consultations to fragrance seminars held in the theatre. Excellent communication skills, together with a high standard of personal grooming are imperative as well as retail experience within a fragrance house/ cosmetics company.
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Jewellery Sales Specialist
Harding Brothers offers jewellery professionals a unique career at sea. As a Jewellery Sales Specialist you must possess excellent customer services skills and a passion for selling luxury products. Brands include HStern, Chopard, and Kabana.
Successful applicants will attend a 5 day intensive training course at Head Office to cover customer service & selling skills, fine jewellery & watch product knowledge & receive tuition on public speaking to ensure seminars and promotional events are delivered professionally onboard.
Retail experience with fine jewellery products is essential.
1 comment:
Precisely what are some people's experiences involving
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I might gradually prefer to turn out doing work in the law enforcement force
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Has anyone began in basic security and eventually ended up working with law enforcement?
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